About transcosmos inc.
transcosmos inc. provides outsourcing services worldwide. The company offers call center services, such as inbound service, outbound service, field service, back-office support service, social media service, analytics service, industry and operation domain-specific service, and contact center technology.
The company’s business process outsourcing services include SCM service, back-office service, document solution service, application development and operation service, infrastructure building and operation service, support desk service, design and development support service, and embedded development and testing service. Its digital marketing services include Internet advertising service, Website construction service, Website operation service, smart device service, social media service, omni channel service, data management platform service, global E-commerce one-stop, and marketing tools. The company provides transcosmos analytics, customer research service, big data analysis service, direct promotion consulting service, and customer support consulting service.
The company offers cost reduction services (contact center, back-office service for HR/financial/sales depts., order management and SCM, system development and operation etc.) and sales expansion services (big data analysis, Internet advertising, developing and operating Website, smartphone/SNS utilization, telemarketing etc.).
History
transcosmos inc. was founded in 1966.