Jack in the Box Stock

Jack in the Box Inc. (Jack in the Box) operates and franchises Jack in the Box quick-service restaurants.

Jack in the Box, one of the nation's largest hamburger chains with restaurants across 22 states, and Del Taco, the second largest Mexican-American quick service restaurants (QSR) chain by units in the U.S. with restaurants across 16 states.

Jack in the Box: Jack in the Box restaurants offer a broad selection of distinctive products, including classic burgers like its Jumbo Jack and innovative product lines, such as Buttery Jack burgers. The company also offers products, such as breakfast sandwiches with freshly cracked eggs, as well as craveable favorites, such as tacos, curly fries, egg rolls, specialty sandwiches and real ice cream shakes, among many other items. The company allows its guests to customize meals to their tastes and order any product on the menu when they want it, including breakfast at night, or burgers and chicken in the morning. The company's trademark of variety and innovation has led to the development of five true day parts: breakfast, lunch, snack, dinner, and late night. The company operates and franchises Jack in the Box quick-service restaurants, primarily in the western and southern United States, including in Guam.

Del Taco: Del Taco (Del Taco Restaurants, Inc.) offers a unique variety of both Mexican and American favorites, such as burritos and fries, prepared fresh in every restaurant's working kitchen with the value and convenience of a drive-thru. Del Taco's menu items taste better because they are made with quality ingredients like freshly grilled chicken and carne asada steak, fresh house-made guacamole, freshly grated cheddar cheese, slow-cooked beans made from scratch, and creamy Queso Blanco. Del Taco serves more than three million guests each week at its restaurants. The company operates and franchises Del Taco restaurants across 16 states.

Business Strategy

The key elements of the company's strategy are to build brand loyalty by transforming its restaurant design, improving the image of existing restaurants, and enhancing the digital experience for its guests; evolve training efforts in its restaurants, execute its brand standard systems, and improve speed and consistency; and expand its brands reach by creating modular and flexible restaurant designs, building company-operated stores to help seed growth, fostering growth capital, and increasing franchise candidate and restaurant site lead generations.

Del Taco Refranchising

The company refranchised Del Taco restaurants in fiscal year 2023 (year ended October 1, 2023), and added new Del Taco development commitments as a result of the refranchising effort, across both brands. In 2024, the company will continue to adjust the rate, pace and sequence of its refranchising efforts to balance the impact to earnings, as the company awaits accelerated new unit openings from incremental development and natural general and administrative reductions.

Trademarks and Service Marks

The JACK IN THE BOX and DEL TACO names and logos are of material importance to the company and are registered trademarks and service marks in the United States and elsewhere. In addition, the company has registered or applied to register numerous service marks and trade names for use in its businesses, including the Jack in the Box and Del Taco design marks and various product names and designs.

Advertising and Promotion

The company's brands run a highly coordinated marketing and advertising campaigns to create customer awareness, engage fans, and maximize positive brand associations. The company builds brand awareness and drive sales through its marketing and advertising programs. The company uses multiple marketing channels to broadly drive brand awareness, which include, but are not limited to, television, connected TV, radio, digital and social media, outdoor and direct mail. The company may utilize local radio, print, internet advertising, and billboards for some of the less developed markets, reaching consumers through its branded mobile app and delivery partnerships. The company also provides an ordering website and integrated mobile app featuring a full array of capabilities, including full menu ordering, customization options, location finder, product and restaurant information, flexible delivery or pickup options and an integrated loyalty program.

Government Regulation

The company is subject to the federal Fair Labor Standards Act and various state laws governing such matters as minimum wages, exempt status classification, overtime, breaks and other working conditions for company employees. The company's franchisees are subject to these same laws. The company is subject to certain guidelines under the Americans with Disabilities Act of 1990 and various state codes and regulations, which require restaurants and the company's brands to provide full and equal access to persons with certain mental or physical impairments.

The company's collection or use of personal information about its employees or its guests is regulated at the federal and state levels, including the California Consumer Privacy Act. The company's marketing, advertising, and promotional programs are governed by various federal, state, and local laws and regulations concerning consumer protection, including the Telephone Consumer Protection Act. In addition to laws and regulations governing restaurant businesses directly, there are regulations, such as the Food Safety Modernization Act, that govern the practices of food manufacturers and distributors, including its suppliers.

The company maintains product specifications for its ingredients and its Food Safety and Regulatory Compliance Department must approve all suppliers of food products to its restaurants. The company manages food safety in its restaurants through a comprehensive food safety management program that is based on the Food and Drug Administration (FDA) Food Code requirements. The food safety management program includes employee training, ingredient testing, documented restaurant practices, and attention to product safety at each stage of the food preparation cycle. In addition, the company's food safety management program uses American National Standards Institute certified food safety training programs to train the company and franchise restaurant management employees on food safety practices for its restaurants.

History

Jack in the Box Inc. was founded in 1951.