Crédit Agricole Stock

Crédit Agricole S.A. provides retail, corporate, insurance, and investment banking products and services. The company operates as a subsidiary of SAS Rue La Boétie.

Segments

The company operates through Asset Gathering; Large Customers; Specialised Financial Services; French Retail Banking - LCL; and International Retail Banking segments.

Asset Gathering segment

Insurance

Crédit Agricole Assurances (CAA) is France's leading insurer in terms of premium income and the leading bancassurer in Europe. Crédit Agricole Assurances's positions are supported by a full and competitive range of products, tailored to the specific requirements of each domestic market and each local partner, as well as by the power of Crédit Agricole Group distribution network.

Savings and Retirement

Crédit Agricole Assurances confirmed its position as the leading personal insurer in France. It offers its customers a wide range of policies for saving, transmitting capital, financing projects or preparing for retirement. In France, CAA primarily distributes its products to customers of Regional Banks and LCL: individual customers, high net worth customers, farmers, SMEs and small businesses and corporates.

Internationally, Crédit Agricole Assurances is present through the Crédit Agricole Group entities in Italy, Luxembourg and Poland, where it continues to export and adapt its bancassurer know-how. It is continuing its development via distribution agreements with external partners in Italy, Portugal, Japan and Luxembourg. In addition, it is expanding through other network types, such as independent wealth management advisers and BforBank.

Death and Disability/Creditor/Group Insurance

Crédit Agricole Assurances is the leading provider of individual death & disability insurance in France and second-largest provider of creditor insurance.

The group or death & disability/creditor insurance offering caters for customers wishing to protect themselves and their families from the financial implications of a serious personal accident; repay a loan in the event of short-term disability, long-term disability, unemployment thanks to guarantees linked to consumer or home finance; and provide employees with a supplementary group health and death & disability insurance contract.

The death & disability/health offering works through the Crédit Agricole banking networks both in France and abroad. In group insurance, CAA and Amundi have joined forces to become a leading provider of social protection for companies. With expertise in creditor insurance, CAA offers its services through around 50 partners, retail banks and specialised finance companies in seven countries.

Property & Casualty Insurance

Crédit Agricole Assurances is the leading car, home and healthcare bancassurer and the sixth-largest insurer of property and liability in France.

It offers a full range of property and casualty insurance policies to individual customers, SMEs and small businesses: protection of personal property (car, home etc.), protection of farming and business assets, protection of mobile electronic devices in the home, legal protection, supplementary health insurance, personal accident cover, specialist policies for the agricultural market, professional liability insurance, card theft protection (in case of fraudulent use of lost or stolen payment instruments). In France, it markets its products to customers of the Regional Banks and LCL. Internationally, CAA is also capitalising on the success of its bancassurance model: in Spain, through a partnership agreement with the Abanca banking group; in Italy, CA Assicurazioni is supporting the development of the Group's banking networks by contributing its property and casualty insurance expertise.

A customer-centric model

Amundi offers individual customers, institutional investors and corporates a rich and diverse offering of savings and investment solutions, as well as services and technology.

Present in the main global financial markets, Amundi disseminates its know-how through all investment universes: active management strategies, including 'alpha' management (bonds, equity or multi-asset), passive management (ETF, index management and Smart Beta), and real assets management (real estate, private equity, private debt, infrastructure), as well as services and consulting.

Amundi's know-how is further enhanced by its unique expertise in research and financial and non-financial analysis, allowing it to support its customers in their investment decisions without losing sight of its goal to have a positive impact on society and the environment. For retail customers, Amundi distributes its savings products through close partnerships with retail banking partners within the Group, outside of it (Amundi's traditional way of operating), as well as through third-party distributors. In Europe, Asia-Pacific and North America, Amundi offers personalised savings solutions, innovative services and value-added investment advice; these offers are tailored to the needs and risk profile of individual customers. In a context of profound changes in the fund distribution market, Amundi has solid advantages to strengthen its relationships with third-party distributors, in particular a recognised ability to manage their 'open architecture'.

For its institutional and corporate customer base, Amundi draws on its extensive expertise, global presence and research-based investment culture to provide a comprehensive approach of investment products and solutions.

Wealth Management

Indosuez Wealth Management offers a tailored, international approach across 10 territories, allowing each of its customers to preserve and grow their wealth in a manner which best fits their aspirations. Embracing a global vision, its employees provide expert advice and first-class services in both private and professional wealth management.

French Retail banking - LCL segment

LCL is the only domestic network bank to focus exclusively on retail banking and insurance. LCL's intention is to be the leading bank and insurance company in the city, which cultivates and develops its expertise thanks to the excellence of its customer relations, in a collective dynamic of development to strengthen its attractiveness and sustainable profitability.

As a universal bank, LCL meets the needs of all types of customer (individuals, small businesses, private banking and wealth management, corporates and institutional customers), drawing on its expertise and Crédit Agricole Group's wealth of know-how. LCL's intention is to offer customers a personalised relationship experience that is a combination of human contact and remote access. Its six million individual customers thus have the choice of using the bank how they want, where they want and when they want via their preferred channel. Capitalising on its strategic urban presence, LCL has adapted its approach and services for comprehensive coverage. LCL has a network of branches, plus remote 'LCL Mon Contact' customer service centres and digital solutions, such as the 'LCL Mes Comptes' app and websites, giving its customers complete freedom in using its banking services. Whether in-branch or online, LCL is committed to fully understanding the needs of its customers. By rethinking and digitising certain processes, such as opening an account or taking out a mortgage loan, a commercial loan or insurance, it seeks to facilitate subscription to its main products.

LCL Banque Privée has 222,000 private banking clients to whom it offers comprehensive, tailored property and financial advice on financing, day-to-day banking and wealth management through its 96 regional centres of expertise. The 390,000 SMEs and small businesses - skilled craft workers, retailers, professionals and other small businesses - also benefit from the support of 1,240 specialist advisers and the creation of 97 'Espace Pros' business areas. Advisers serve as a single contact point to help their customers manage their daily business and achieve their business and personal projects. LCL is a major player in the financing of professionals, granting loans through its subsidiary, Interfimo. LCL Banque des Entreprises relies on its national network of 61 geographic locations to provide its 30,500 customers with its full range of expertise: corporate finance for SME takeovers and acquisitions, market activities, international trade and payments, employee savings.

As a player of choice in the mid-cap sector, LCL is the bank to nearly half of all mid-caps. LCL Banque des Entreprises also reaffirms its comprehensive approach and its desire to assist executives with their wealth management plans by expanding its Wealth Management teams in Paris and across France. To assist the network, the back-office, electronic payments and flow management and support functions serve all customers and make an active contribution to operational excellence.

International Retail Banking segment

Crédit Agricole S.A. has a non-controlling part of capital in Crédit du Maroc. Within Crédit Agricole S.A., the International Retail Banking (IRB) division is responsible for the strategic supervision of subsidiaries within the customer-focused universal banking model abroad. It has three main tasks: to act on behalf of Crédit Agricole S.A. as shareholder and integrator with the Group's operations; to work with the subsidiaries in defining strategy and ensure that the guidelines set out in the Medium-Term Plan (MTP) are implemented and performance monitored; to support the subsidiaries in their development by: assisting with major projects, providing the company's expertise and sharing best practices developed at international banks or other retail banks, boosting synergies not only with the company's business lines, LCL and the Regional Banks, but also among the various international banks.

Crédit Agricole Italia

With a longstanding presence in the country's most buoyant regions, CA Italia is the masthead for the company's presence in Italy, Crédit Agricole S.A.'s second domestic market, where all the company's business lines are present (consumer finance, corporate and investment banking, asset management, insurance, custody and fund administration, and private banking services). CA Italia is a retail bank covering all market segments: individuals, small businesses, SMEs, large corporates, and agricultural and food processing businesses. The synergies developed between the commercial network of the banks and the business lines enable Crédit Agricole S.A. to offer a wide and integrated product range in Italy, aimed at all economic players. A key development in 2022 was the integration of the Credito Valtellinese banks and the merger of CA FriulAdria into CA Italia. This will lead to greater synergies with the other Crédit Agricole Group entities and a more competitive positioning for CA Italia, which is Italy's seventh largest bank (based on total assets and number of customers). Also in 2022, the Banca Unica Project was completed. CA Italia has branches and serves over 2.7 million customers.

Crédit Agricole Bank Polska

With branches and more than 1.4 million individual, SME and small business, agricultural and corporate customers, Crédit Agricole Bank Polska, in synergy with the company's other entities in Poland, is developing a customer-focused universal banking model with a strong position in the consumer finance market.

Crédit Agricole Egypt

Crédit Agricole Egypt serves 416,000 customers through a network of branches. CAE is developing a universal model with the company's support through the development of services for corporates and individuals and the consolidation of its position as the leading European bank in Egypt.

Crédit Agricole Ukraine

Crédit Agricole Ukraine serves more than 400,000 individual, SME and small business, agricultural and agri-food, corporate and multinational customers.

Specialised Financial Services segment

Consumer Finance

The company offers a complete multi-channel range of financing, long and short-term leasing, insurance and service solutions available online, in branches of CA Consumer Finance subsidiaries and at its banking, institutional, distribution and automotive partners.

A major player in consumer finance in Europe, Crédit Agricole Consumer Finance (CA Consumer Finance) offers its customers and partners a range of flexible, responsible financing and short- and longterm leasing solutions that are tailored to their needs. Present in 18 countries, in Europe, as well as in China and Morocco, CA Consumer Finance draws on its know-how and expertise to improve customer satisfaction, commercial success and customer retention policies of its banking, institutional, distribution and automotive partners. Committed to helping its customers balance their budgets, the Group supports its most vulnerable customers by teaching them how to manage their finances and avoid taking on too much debt.

In 2022, CA Consumer Finance and Stellantis signed binding agreements providing firstly for the creation by the two partners of a European leader in long-term car leasing through the pooling of Leasys and Free2Move Lease, and secondly for the acquisition by CA Consumer Finance of 100% of the capital of FCA Bank and Leasys Rent. The intention is to create a pan-European player in car financing, leasing and mobility.

CA Consumer Finance is composed of the following entities: Agos (Italy, 61% owned), Credibom (Portugal), CA Consumer Finance S.A. (activities in France, particularly through its Sofinco commercial brand), Creditplus Bank (Germany), Sofinco Spain (Spain), Wafasalaf (Morocco, 49% owned), FCA Bank(2) (50/50 joint venture with Fiat Chrysler Automobiles Italy, present in 17 countries in Europe and Morocco), GAC-Sofinco AFC(2) (50/50 joint venture with Guangzhou Automobile Group Co in China) and CA Mobility (50/50 joint venture with CAL&F).

CA Consumer Finance is a robust and socially cohesive company, with a strong customer base, solid and diversified partnerships and modern tools and processes. It knows how to anticipate new consumer trends and the expectations of its partners.

Leasing & Factoring

Crédit Agricole Leasing & Factoring (CAL&F) is a major player in leasing, factoring and the financing of renewable energy in France and in Europe. CAL&F supports companies of all sizes, both in their investment projects in equipment and real estate, and in the financing and management of their trade receivables. CAL&F operates in 11 countries in Europe and Morocco and works closely with the Group's retail banks in France and internationally, as well as with non-banking partners.

Lease Financing

CAL&F offers lease financing solutions designed to meet the needs of businesses looking to invest in and replace equipment. These include equipment lease financing, finance leasing, IT operational leasing and property lease financing.

Factoring

CAL&F provides trade receivable financing and management solutions for corporates and small businesses, both for their day-to-day operations and for their expansion plans, in France and internationally: financing, dunning and collection of trade receivables, guarantee against insolvency risk and managed services. Through its international network, CAL&F supports its customers and partners in the main European countries and overseas.

Financing for Energies and Regions

Through its subsidiary, Unifergie, CAL&F assists corporates, local authorities and farmers, actors in the energy transition, with the financing of renewable energy projects (wind or solar farms, biomass projects etc.) or energy efficiency schemes (cogeneration plants etc.), as well as public infrastructure projects (funding for local authorities or their private-sector partners in the context of public/private partnerships or public service outsourcing).

Large Customers segment

Corporate and Investment Banking

The company offers products and services in investment banking, structured finance, international trade finance and commercial banking, capital market activities and syndication, and known worldwide "green" finance expertise.

Crédit Agricole Corporate and Investment Bank (Crédit Agricole CIB) offers corporate and financial institution customers of the Crédit Agricole Group a wide range of products and services in the areas of investment banking, structured finance, international transaction and commercial banking, capital markets and syndication. Crédit Agricole CIB model is based on a predominantly corporate client base (66% of the 2022 commercial revenues) and a powerful and coordinated international network (61% of revenues are generated outside of France). Customer relations are the responsibility of senior bankers (Coverage teams) who work in the same division as the investment bank. Lastly, a new team was added to the division in 2021, responsible for relationship and business development of mid-cap customers for the entire Crédit Agricole Group. Investment advisory expertise for these customers was further boosted in 2022 by the integration of SODICA, which has now become Crédit Agricole Midcap Advisors. Corporate and investment banking is composed of two business divisions: financing activities (which includes structured finance and commercial banking) and capital markets and investment banking.

Financing Activities

The Structured Finance (SFI) division is primarily tasked both in France and abroad with originating, advising on, structuring and financing investment transactions that are typically backed by collateral, or providing similar services for complex and structured credit. It operates mainly in the mobility, real estate, natural resources, power and infrastructure sectors but is also involved in the energy transition. In 2022, against a backdrop of a worsening economy that was having a major impact on certain sectors, structured financing retained its market positioning while actively managing risks. In the second quarter of 2022, Leveraged & Telecom Finance activities were transferred from the Structured Finance division to the Corporate & Leveraged Finance division.

The commercial banking division includes several businesses: the Corporate & Leveraged Finance division, which comprises Leveraged & Telecom Finance activities, as well as corporate debt origination activities. In 2022, the business line kept its leadership by maintaining its positions while at the same time supporting its customers. It was the leading bookrunner in France, second-largest bookrunner in EMEA by volume in 2022 in the syndicated loans segment, and ranked fourth in project finance loans worldwide; the International Trade & Transaction Banking division, which is tasked with helping customers manage their cash flows, payment instruments and accounts in addition to supporting their international trade needs (financing and securing of customer activities abroad: guarantees, documentary and export credits: financing guaranteed by export credit agencies). Against the backdrop of a return to positive interest rates in 2022, business in this sector posted this year record growth this year, thanks mainly to the efforts of all the teams and to the roll-out of new offerings in the various geographic regions. Capital markets and investment banking.

The main mission of the Investment Bank is to offer a full range of high value-added solutions to deal with the strategic issues of major customers. In 2022, business continued to grow, driven by momentum from M&A and equity-related structured financing activities. Crédit Agricole CIB has strengthened its sector expertise, and the integration of its international network enables it to support its customers in their domestic and cross-border transactions.

Capital markets banking covers investment and hedging activities, specifically all sales, structuring and trading transactions in the fixed income, foreign exchange and credit markets. With regard to its financing activities, these consist of financing transactions in the credit, securitisation and treasury markets. Against a backdrop of market volatility, the capital markets business had a good year in 2022, thanks in particular to brisk commercial activity in interest-rate and currency hedging products and repos to meet the strong demand from Group customers. Despite a decline in issue volumes, Crédit Agricole CIB performed well in 2022, ranking first in French corporate issues for the fourth consecutive year.

Asset Servicing

With a network of offices across Europe, North America, South America and Asia, CACEIS offers asset servicing solutions across the entire life cycle of investment products and across all asset classes: execution, clearing, forex, securities lending, custody, depositary banking, fund administration, middle-office outsourcing solutions, fund distribution support and issuer services.

CACEIS is an international banking group and market leading custody and fund administration services provider in Europe, 69.5% owned by Crédit Agricole S.A. and 30.5% by Santander. CACEIS is a major partner in several Crédit Agricole S.A. Group entities. With more than 4,600 employees in 15 countries, CACEIS offers a complete range of asset servicing solutions. The company's competence centres in Europe provide uniform, reliable services to all its clients, whatever their geographical location. Each entity has local sales teams and local experts to ensure a close relationship with its clients. CACEIS has a long-held commitment to digital transformation, both in terms of its own digital journey and that of its clients. The company places clients at the heart of its product development process in order to ensure the client experience continuously improves.

Corporate Centre

CACIF - CRÉDIT AGRICOLE CAPITAL INVESTISSEMENT & FINANCE

CACIF holds the investments of Crédit Agricole S.A. in funds managed by private equity management companies, almost exclusively through IDIA Capital Investissement, which invests in unlisted companies. Most of these investments are used to finance expansion capital transactions and buyouts in French SMEs and mid-caps and to a lesser extent in growth capital and innovation in targeted business sectors.

IDIA CAPITAL INVESTISSEMENT

Crédit Agricole Group is the leading private equity and quasi-equity financer of French corporates through its private equity management companies, with 102 transactions in 2021. Within this ecosystem, IDIA Capital Investissement is Crédit Agricole Group's national private equity management company, managing nearly €2 billion in assets. IDIA Capital Investissement invests in expansion capital, buyout capital and growth capital transactions. IDIA supports the development of French SMEs and mid-caps and their executives by investing Crédit Agricole Group equity in minority shareholdings, with a unit investment target in the range of €1 million to €50 million in all business sectors. The management company invests in expansion capital, buyout capital and growth capital and has recognised expertise in the agri-food, wine and energy transition sectors. IDIA Capital Investissement is a forerunner in proprietary ESG private equity investing. It acts as a responsible investor and promotes green financing, as reflected in its signing of the Investors for Growth Commitment Charter of France Invest. In 2020 and 2021, IDIA Capital Investissement signed the United Nations Principles for Responsible Investment (PRI) and joined the initiative Climat International (iCI). IDIA Capital Investissement also manages the land, forestry and winegrowing grouping of the Crédit Agricole Group and monitors the investments of Crédit Agricole S.A. in specific funds.

CRÉDIT AGRICOLE IMMOBILIER

As the company's multi-business real estate specialist, Crédit Agricole Immobilier assists customers with their property projects throughout France, upholding three founding principles: sustainability and performance of buildings, environmental protection and decarbonisation, and inclusion and social cohesion. As a trusted partner, it supports real estate projects of private individuals through its residential property development and property administration services (Crédit Agricole Immobilier and Square Habitat), while businesses, local authorities and institutions benefit from its office development, property management and commercial property services. Its business is divided into two subsidiaries: Crédit Agricole Services Immobiliers, which provides services to individuals, and Crédit Agricole Immobilier Corporate & Promotion, which serves companies, institutions and local authorities.

CRÉDIT AGRICOLE PAYMENT SERVICES

Payments are central to the customer relationship and a key means of building loyalty and acquiring new customers. Crédit Agricole Payment Services (CAPS) designs payment solutions for Crédit Agricole customers, helps the Group's banks launch them on the market, and processes transactions. CAPS develops innovative service offerings that are both secure and easy to use and meet the highest market standards.

CRÉDIT AGRICOLE GROUP INFRASTRUCTURE PLATFORM

The Crédit Agricole Group Infrastructure Platform (CA-GIP) brings together over 80% of the computing infrastructure and production of the Crédit Agricole Group. CA-GIP aims to become a European benchmark for computing infrastructure and production by 2025. For this, a Together4tech transformation programme has been launched in 2022 through five performance challenges: service quality, risks and security, digital capabilities, performance and savings and the CA-GIP company (being a player in environmentally responsible production and becoming a reference employer). CA-GIP's intention is to stay close to its customer entities and work with them in an agile manner.

UNI-MÉDIAS

Uni-médias, a press subsidiary of Crédit Agricole S.A., is one of the top eight magazine publishers in France and continues to be one of the most profitable in the industry, with revenues of €88 million. Uni-médias is adopting a new positioning and becoming the media group that helps everybody to improve their daily lives and transform society. On the digital front, Uni-médias is speeding up its transformation, with a growing presence online for its various brands.

BFORBANK

BforBank is Crédit Agricole Group's fully online bank. Created in 2009, it offers everyday banking products (bank accounts, Visa Premier and Visa Infinite cards, insurance), a comprehensive and efficient savings solutions (savings accounts, brokerage accounts, money market accounts and life insurance), consumer finance and personalised services. BforBank's customer service, which is based in France, is made up of multidisciplinary specialists who are available six days a week by telephone, email or chat. BforBank offers its active mobile customers an innovative way to manage their personal finances and build their assets.

Leasing, Factoring and Finance for Energies and Regions

In lease financing, CAL&F offers financing solutions to meet property and equipment investment and renewal requirements. In factoring, CAL&F provides trade receivable financing and management solutions for corporates, both for their day-to-day operations and for their expansion plans. Lastly, CAL&F, via its subsidiary Unifergie, helps corporates, local authorities and farmers to finance renewable energy, energy performance and sustainable infrastructure projects.

History

Credit Agricole S.A. was founded in 1894.