Infosys Limited
NSEI:INFY
Rp 1,600.60
Rp-15.85 (-0.98%)
Rp 1,600.60
Rp-15.85 (-0.98%)
End-of-day quote: 03/11/2024

About Infosys

Infosys Limited (Infosys) provides consulting, technology, outsourcing and next-generation digital services, enabling clients around the world to create and execute strategies for their digital transformation. Infosys share price history

The company’s core values are Client Value, Leadership by Example, Integrity and Transparency, Fairness and Excellence (C-LIFE). In the year ended March 31, 2023 (fiscal 2023), the company saw emerging technologies, like generative AI, 5G, Low Code No Code, and responsible business approaches embracing ESG gain traction.

The company’s primary geographic markets are North America, Europe, rest of the World, and India. The company serves clients in the following industries: financial services and insurance; retail; consumer packaged goods and logistics; communication; telecom original equipment manufacturer (‘OEM’) and media; energy, utilities, resources and services; manufacturing; hi-tech; life sciences and health care.

Acquisitions

During fiscal 2023, the company, completed two business combinations to complement its digital offerings by acquiring 100% voting interests in:

oddity GmbH, oddity group services GmbH, oddity space GmbH, oddity jungle GmbH, oddity code GmbH and oddity waves GmbH (collectively known as ‘oddity’), a Germany-based digital marketing, experience, and commerce agency, on April 20, 2022; and Infosys share price history

BASE life science A/S (‘BASE’), a technology and consulting firm in the life sciences industry in Europe, on September 1, 2022.

Strategy

The company’s clients and prospective clients are faced with transformative business opportunities due to advances in software and computing technology. These organizations are dealing with the challenge of having to reinvent their core offerings, processes and systems rapidly and position themselves as ‘digitally enabled’. The journey to the digital future requires not just an understanding of new technologies and new ways of working, but a deep appreciation of existing technology landscapes, business processes and practices. The company’s strategy is to be a navigator for the company’s clients as they ideate, plan and execute on their journey to a digital future.

In 2018, the company embraced a four-pronged strategy to strengthen the company’s relevance with clients and drive accelerated value creation: scale agile digital, energize the core, reskill the company’s people, and expand localization.

Looking ahead, and to continue staying relevant to the emerging needs of the company’s clients, the company prioritizes scaling its cloud capabilities, especially around cloud advisory, data on cloud, cloud security, SaaS, PaaS, IaaS and private cloud; expanding capabilities in key digital technology areas, such as AI, product engineering, cybersecurity and human experience; strengthening the company’s employee value proposition for the newer contexts of work and workplace; running the company’s operations in an agile manner, including increasing the levels of automation in the company’s service delivery; and delivering on the company’s ESG commitments, while at the same time enabling the company’s clients to realize their sustainability goals.

The company’s go-to-market business units are organized as Financial Services and Insurance; Retail, Consumer Packaged Goods and Logistics; Communications, Telecom OEM and Media; Energy, Utilities, Resources and Services; Manufacturing; Hi-Tech; Life Sciences and Healthcare; and Others, which includes India, Japan, China, Infosys Public Services and other enterprises in public services.

The company’s solutions have been primarily classified as digital and core.

Digital: Experience, insight, innovate, accelerate, and assure.

Core: Application management services; proprietary application development services; independent validation solutions; product engineering and management; infrastructure management services; traditional enterprise application implementation; support and integration services; and business process management.

The company’s Products & Platforms include Infosys Finacle, EdgeVerve, Infosys McCamish, Panaya, Stater Mortgage Services, Wingspan, Infosys Meridian, Infosys Helix, Infosys Equinox, Infosys Cyber Next, Infosys Applied AI, Infosys Live Enterprise Application Suite, and Infosys Cortex.

Solutions and Capabilities

The company provides its clients with a full range of business and technology solutions and capabilities, comprising:

Consulting

Infosys Global Consulting services help global corporations to develop solutions tailored to address their complex business challenges and create value through sustainable innovation. The company’s approach, with an eye on execution, combines creative thinking, industry expertise and global reach to enable companies achieve market-leading performance. The company uses design thinking to drive innovation for the company’s clients while renewing their IT landscapes non-disruptively. The company goes beyond being traditional advisors and develop innovative strategies and solutions for clients by combining new disruptive technologies, including AI and automation, open source software and start-up ideas.

The company is defining, designing and delivering value to corporations across industries, such as financial services, insurance, retail, consumer packaged goods, logistics, energy, utilities, healthcare, life sciences, manufacturing, communications, resources, services (e.g. airlines and hospitality) and Hi-tech in the United States, Latin America, Europe, Asia, Australia, Canada, New Zealand and other geographies.

The company offers consulting services in the areas of Business Transformation, Strategy and Architecture, Supply Chain, Enterprise Processes, Enterprise Applications, Digital Transformation, Insights & Analytics, and Change Management & Learning.

Business Transformation: The company enables clients to define and deliver technology-enabled transformations of their business. The company also helps clients implement their transformation strategy, including mergers and acquisitions, and manage and govern these programs.

Strategy and Architecture: The company enables clients to get the best value from technology by developing an IT strategy, optimizing applications and infrastructure, implementing IT operating models, and governing their technical architecture for reliability and security.

Supply Chain: The company optimizes product flow from planning and procurement through reverse logistics by applying innovative digital and automated solutions. The company’s point and end-to-end solutions focus on reducing cost and increasing efficiency using process and technology tools across the product supply chain.

Enterprise Processes: The company designs the overall process model and eliminate organizational gaps to help clients achieve efficient processes. The company also aids in building their supply chain and operation capabilities, addressing key challenges in finance functions and enhancing employee productivity.

Enterprise Applications: The company offers Enterprise Application-enabled business transformation programs, and design and implementation of Oracle and SAP solutions. The company’s experience and knowledge in HANA strategy and technical architecture help the company build HANA capabilities for clients. The company offers HANA advisory and center of excellence services, platform services and business suite for SAP HANA (S/4).

Digital Transformation: Enabling clients to focus on their complete value chain, the company offers customer relationship management, multi-channel commerce and digital marketing to improve customer experience and increase customer acquisition.

Insights and Analytics: The company helps clients utilize data, insights and real-time predictive analysis for better decision-making and optimizing processes. The company provides a holistic service package from strategy to implementation, as well as advice on running master data management programs internally or externally.

Change Management and Learning: The company helps clients define and implement change agendas to streamline business objectives and enable new operational structures. The company leverages latest technologies and social trends to help them enhance and retain knowledge, reduce learning costs, and comply with regulatory requirements.

Infosys Knowledge Institute (‘IKI’)

IKI harnesses the intellectual capital of Infosys’ subject matter experts to produce unique and fresh content and insights on the business impact that technology can drive for prospects and clients. IKI also develops its proprietary data and insights through multiple large-scale surveys and quantitative analysis. These are published through its flagship Radar maturity assessments, the annual Tech Navigator report on future trends and the ongoing TechCompass tech trends series. IKI has collaborated with 500 clients and created over 1,000 assets.

Enterprise Solutions

SAP

The Infosys SAP Practice provides SAP services to help the company’s clients transform their operations, streamline and standardize business processes to ensure consistency across countries, consolidate platforms, and replace legacy systems with SAP applications. The company’s core SAP offerings include end-to-end SAP-enabled business transformation, S/4 HANA cloud transformation, package evaluation, package implementation services, global deployments, upgrades, master data management, business intelligence and analytics (HANA and S/4HANA), integration, mobility solutions, enterprise risk management, enterprise performance management, SAP basis and technology, and production support and maintenance services. The company has a strong focus on the latest SAP technologies and products, and also provides platform-based offerings to the company’s clients. Additionally, this Practice has expertise in industry-specific SAP solutions.

Oracle

The Infosys Oracle Practice provides end-to-end Oracle offerings to help transform the company’s clients’ businesses and Enterprise Resource Planning (‘ERP’) landscape. The company’s focus is on Oracle implementations, business transformation services, global rollouts, and application development, support and maintenance offerings. The company has deep expertise across Oracle products and platforms, including next-generation offerings in Fusion Apps, Exadata capabilities, and Oracle Cloud offerings in Oracle Cloud Infrastructure, Human Capital Management and Customer Relationship Management (‘CRM’). The company has developed industry-specific Oracle solutions that the company’s clients have implemented. The company has also made significant investments in delivering core Oracle technologies, including the establishment of exclusive joint innovation centers and Centers of Excellence that are used in the company’s client engagements.

Enterprise Application Integration (‘EAIS’)

The EAIS Practice helps customers renew their core business and innovate into new business through accelerated digitization in the company’s focus areas - experience, digitization, connected devices, and new business models. At the core of EAIS is bringing together disparate systems through the use of next generation integration technologies along with best of breed enterprise applications. The fundamental themes of the company’s offering involve helping customers renew their core business and innovate into new business through accelerated digitization of processes and technology, Service Oriented Architecture (‘SoA’), Digital Process Automation (‘DPA’), BPM, and Application Program Interface (‘API’) along with Supply Chain Management (‘SCM’) solutions like Maximo. The focus areas are:

The SCM & Enterprise Asset Management (‘EAM’) Practice, which has in-depth expertise in creating point solutions on Order Management Systems (‘OMS’), Warehouse Management Systems (‘WMS’), Planning, Procurement and EAM solutions for retail, manufacturing, energy, communications and financial services industries. EAIS also has multiple product offerings, including Ariba, Blue Yonder, Sterling OMS, Manhattan WMS, and IBM Maximo.

The SoA & EAI Practice, which offers standardized and centralized integrated solutions to optimize SoA transformation for global enterprises with in-depth and clear-cut SoA Strategy, Architecture and Implementation. With proven capabilities to build industry-related solutions on various technology platforms, this Practice offers competitive and flexible engagement models with seamless delivery using automated integrated platforms. Product offerings include TIBCO, IM, SAG/WEBMETHODS and BIZTALK.

The API & Microservices Practice, a dedicated competency focused on implementing APIs as the new method of connecting and developing new applications, within and outside the enterprise. The API Economy is about instrumenting the systems, by carving fire-lanes of APIs and managing APIs using modern tools, so that evolution of frontends and back-ends can be decoupled. A dedicated competency at EAIS is involved in executing API management projects, building skills on API management, and creating thought leadership in API management space, with experts across multiple API solutions.

BPM Solutions Practice, to help global enterprises overcome business challenges through process orchestration, rules implementation, simplifying business process, improving productivity and reducing costs, and time-to-market.

Microsoft Business Applications Services Practice

The company’s focus is to help its clients transform to agile, live and digital enterprises with renewed Business Applications across Enterprise Functions of Supply Chain, Finance, Distribution, Sales, Marketing, Service, Operations, Omni Channel, Smart Retail, and Customer Insights. Complemented by MS Power Platform which enables to automate Digital Transformation on Edges & Last Mile Experience.

The Microsoft Dynamics Practice, which caters to the business needs of both large enterprises and mid-sized organizations by providing end-to-end services on Microsoft Dynamics AX, Microsoft Dynamics NAV and Microsoft Dynamics CRM. These solutions lower the total cost of ownership and ensure higher and quicker return on investment, thus enabling customers to use Microsoft Dynamics to maximize their business value and improve their competitiveness.

Enterprise Cloud Application Solutions (‘ECAS’)

The ECAS Practice has been a Salesforce partner for more than a decade and provides end-to-end consulting, implementation, integration, and support services on customer experience platforms that include Sales Cloud, Service Cloud, Marketing Cloud, App Cloud, Community Cloud, Heroku, Internet of Things (IoT), Wave Analytics, and many AppExchange technologies. As Platinum partners of Salesforce, the company has liaised with Salesforce and invested heavily in creating Centers of Excellence. The company has formed valuable collaborations with other Salesforce ISV partners and have capabilities in Apttus, CloudSense, CloudCraze, ServiceMax, and Financialforce. The company has vertical competencies on Health Cloud and Financial Services Cloud and has developed native Salesforce solutions for life sciences, consumer packaged goods (‘CPG’), retail, manufacturing, and high-tech micro-verticals.

The company’s acquisition of Fluido and Simplus, leading Salesforce advisors and consulting partners in the Nordics and Americas region and recognized leaders in cloud consulting, implementation and training services, continues to enable the company to execute on its strategy to help clients navigate the next in their digital transformation journey. This acquisition strengthens the company’s position as a leading Salesforce enterprise cloud services provider and enhances the company’s ability to provide clients an unparalleled cloud-first transformation.

Through these acquisitions, the company further elevated the company’s position as an end-to-end Salesforce enterprise cloud solutions and services provider, offering clients unparalleled capabilities for cloud-first digital transformation.

Digital Design and Experience Capabilities

Digital technology continues to impact the company’s world through its transformative capability and pervasive impact. Digital is at the top of the agenda for most of the company’s clients, resulting in strong demand for the company’s services. Infosys digital design and experience drives end-to-end digital transformation solutions for the company’s clients to meet the rapidly ever-evolving demands of their consumers.

The company’s key offerings include:

Strategy & Consulting: The company’s multidisciplinary, broadly informed consulting team leverages the connected screen and touch point neutral strategies to help the company’s clients effectively reimagine, reshape and retool their ’ businesses to drive rapid change and better position them for growth in a digital world.

Experience: The company focuses on enabling the company’s customers to better connect with consumers, partners and employees. The company’s specific offerings in this area are an omni-channel experience, omni-channel commerce, digital marketing, and developing a workforce of the future.

Digitization: The company focuses on optimizing operations and simplifying processes for the company’s customers, to enable them to provide better experiences. The company’s specific offerings in this area include the digitization and simplification of processes, business process management, process SaaSification (Software on the Cloud) wrap and renew and supply chain planning and fulfillment.

E-commerce: The company combines strong digital commerce strategies and significant technology implementation with proven execution experience. The company’s partners represent the breadth and depth of front-office and back-office services, which drive end-to-end, world-class customer experience.

E2E Digital Operations: The company addresses the consumer demands of the digital age by providing a turnkey service, which enables the company’s clients to bring their digital advertising operations (AdOps, Search Engine Optimization, Search Engine Marketing, omni-channel commerce, social media) into the enterprise to maximize speed-to-market and personalization.

Mobility: As smart devices become increasingly more pervasive and intrinsic in the company’s lives, enterprises are eagerly looking for ways to leverage this phenomenon and transform their businesses. The Mobility Practice at Infosys Digital plays a pivotal role in ‘smart devices-led digital transformation’ for the company’s clients.

The company accelerates the deployment of mobility-driven solutions through the company’s pre-built solutions and reference architectures, industry-leading tools and frameworks, and an eco-system of innovative partner capabilities.

The company continues to invest in research initiatives, experience design labs, the latest testing and automation tools, Digital Academy, User Experience Labs, and in the company’s mobile centers of excellence along with enhancing the Infosys Equinox Digital Commerce and Marketing platform. The company’s digital alliances, acquisitions and partnerships with leading strategic and innovative players are essential to the company’s clients with end-to-end capabilities across the consulting, creative, technology and operations functions.

The company’s acquisitions to accelerate Digital Design and Experience Capabilities, including WongDoody, Blue Acorn and Oddity help the company to leverage globally recognized strategic and creative capabilities to create the digital products, services and campaigns of the future, helping align CMOs and CIOs around their most critical initiatives. These acquisitions further strengthen Infosys’ creative, branding and experience design capabilities, and demonstrates the company’s continued commitment to co-create with clients and help them navigate their digital transformation journey.

Application Development Capabilities

The company develops customized software solutions for the company’s clients through projects that leverage a combination of the company’s technical capabilities, domain understanding, consultative capabilities, intellectual property assets and methodologies. The company intends to provide high-quality solutions that are secure, easy-to-deploy and modular, to facilitate enhancements and extensions. The company’s proprietary methodologies also allow the company’s software applications to integrate stringent security measures throughout the software development lifecycle. The company’s vast pool of consultants and certified program management professionals help the company’s clients execute both projects and large transformation programs.

With the rapid embrace of digitization by the company’s clients, Infosys has taken the lead to move away from the traditional waterfall development approach to an Agile and Scrum based approach supported by a robust DevOps framework. Infosys’ global Agile and Virtual Scrum (distributed Agile project execution platform) solutions embody the best practices developed from more than 1,000 projects. These best practices enable clients to leverage the benefits of globally distributed teams while retaining all the advantages of co-located Agile teams. Additionally, the service virtualization and continuous delivery frameworks, as part of the Infosys DevOps Ecosystem, ensure that, not just the development but also the delivery of IT solutions, embrace agility, which is the ultimate goal of the company’s clients.

The company’s accelerated development ecosystem improves business agility and cycle time by leveraging standardized technical and business assets. The company’s Rapid Prototyping tool helps the company engages with clients more effectively when gathering software requirements, and the company’s Tabletop solution provides best-in-class collaboration to enable distributed story creation, design and development. The company’s Value Realization Method (VRM) helps clients maximize business value early on in the lifecycle of a project, by driving measurable results along with Business Value Articulation, through process improvements, to ensure the company track value effectively.

To enhance the company’s Domain Consulting capabilities in the health sector; the company acquired BASE in fiscal 2023. The acquisition reaffirmed the company’s commitment to help global life sciences companies realize business value from cloud-first digital platforms and data, to speed-up clinical trials and scale drug development, positively impacting lives and achieving better health outcomes. Backed by a team of data science specialists, BASE is at the frontier of the latest technological developments and trends in life sciences. The company has a strong focus on data and AI and the ability to bridge and integrate business logic and technology, driving insights for better health outcomes.

Application Management Capabilities

The company’s Application Management services help the company’s clients reduce their cost of IT operations, deliver higher business value, and bring technology innovation to transform and grow their business. The company brings-in efficiencies through an industrialized, IP-based service delivery model. Through the company’s automation platform, the company enhances productivity and ensure consistent high-quality service delivery. Using machine learning algorithms and natural language processing, the company is able to mine rich insights from IT support data and drive IT improvement strategies.

The company helps improve business availability through proactive monitoring of critical business processes using one of the company’s IPs, thus reducing the impact of any potential business disruption. The company has a structured, tool-based approach towards application portfolio analysis, which helps the company’s clients harvest more value from existing assets. The company also helps its clients tap new technologies, to further grow and transform their business.

The company has a dedicated team, which continuously monitors technology and business trends and develops solutions and accelerators that enable the company to deliver best-in-class application management services to the company’s clients.

Application Modernization Capabilities

The company’s Application Modernization services help modernize legacy systems to enhance flexibility, mitigate risk, minimize disruption, and lower costs. The company addresses issues in the legacy system, such as multiple technology platforms, high cost of maintenance, unsupported systems, shrinking employee expertise, lack of integration, and web capabilities. The services provide a metrics-based framework to help the company’s clients choose from various modernization methods – such as web enabling, re-engineering, re-hosting, componentization, and new development.

Independent Validation Solutions

The company’s Independent Validation Solutions Practice offers end-to-end validation solutions, and specialized testing services, such as SoA testing, data warehouse testing, package testing, test consulting and other testing services, to clients across various industry verticals. Also, in response to changing market and client demands, the company has introduced new service offerings such as cloud testing, infrastructure testing, test environment management, agile testing and security testing. The company’s quality assurance solutions are aimed at building high reliability and predictability in the company’s client technology systems, keeping in mind the time-to-market and optimization constraints.

The company has invested internally in developing technology-based solutions for test lifecycle automation, non-functional testing and vertical-specific testing. The company has also built alliances with leading test tool vendors such as Hewlett-Packard Company, IBM, Microsoft Corporation, CA Technologies, Inc., Parasoft Corporation, Micro Focus International plc, Compuware Corporation and TestPlant Ltd., and are involved in building joint solutions with some of these alliance partners. These testing solutions facilitate high reliability in the company’s clients’ applications and products, while enabling the company to deliver such solutions cost-effectively and with a reduced time-to-market. The company’s dedicated testing professionals are trained at an in-house testing academy in various areas, including industry domains, technology, quality processes, testing methodologies and project management. The company also uses a best-of-breed approach to include industry-standard tools and the company’s proprietary IP to achieve significant benefits across the testing lifecycle through the Infosys Test Lifecycle Platform, test management and data testing workbenches.

The company’s engagements span multiple geographies across business lines of the company’s clients. The company provides a broad range of services, including independent testing, maintenance testing, package testing for implementations, upgrades and roll outs, functional automation, performance testing, test process maturity assessment, Test Center of Excellence design and implementation, quality assurance transformation, and user acceptance testing. The company provides these offerings through a ‘Managed Testing Services’ model, with centers of specialization for test automation, performance testing, data warehouse testing, SoA testing, test data management, infrastructure testing and user acceptance testing. With the company’s managed testing services model and the company’s test consulting services, the company has played a key role in transforming the company’s clients’ testing organizations, leading to continuous improvements in quality at reduced costs.

Data and Analytics

The company’s Data and Analytics (‘DNA’) service helps customers realize business value from their data and drive superior business performance through better visibility and decision-making.

The company works with customers across the lifecycle of their data, right from defining their DNA strategy, to defining and implementing their enterprise information architecture, data acquisition and transformation from disparate data sources, and organizing data to arrive at meaningful conclusions and derive actionable information and insights that are delivered through multiple channels, including self-service options. The company also prescribes solutions to their business problems; and create models to predict future outcomes of their business processes through the use of statistical analysis, data mining, mathematical modeling, predictive analysis and data visualization tools, which finally leads to the application of robotics, machine learning and business process automation that relies on continuously accumulated knowledge and data to improve the efficiency of their business process.

The company helps customers achieve all these using systems that can work with the huge data volumes and enable near real-time insights through high-speed data ingestion and processing capabilities. The ‘Infosys Information Platform’ provides such capabilities with a reduced time-to-market, and significantly lowers the cost envelope for driving insights and predictive and prescriptive analytics.

The practice’s service offerings include:

DNA Strategy Consulting: define DNA strategy, roadmap and governance, advice on technology, architecture choices and assist the company’s clients build their data, analytics and business intelligence competency centers.

Big Data, Architecture and Technology Consulting: define and implement end-to-end enterprise information architecture and enable clients to move onto the Infosys Information Platform.

Data Monetization to discover and realize new insights-led opportunities, unique to the business, to amplify outcomes and also innovate in unexplored directions.

Data Modernization to build a boundaryless data landscape powered by the cloud to scale data and pervasive analytics to democratize its consumption.

Data Consulting to shape the strategies, processes, structures and functional blueprints required to industrialize data capabilities and effectively manage change through the evolution.

Data Operations to codify the complexity of a boundaryless data landscape into agile, easy-to-manage operations driven by extreme automation.

Data Integration and Extract, Transform and Load (‘ETL’): provide end-to-end services for building enterprise data warehouses, data marts, and data stores. This includes building best-in-class data models or adopting industry-specific models and building the entire data provisioning layer using ETL tools.

Master Data Management (‘MDM’), Data Quality and Governance: define and implement MDM platforms using tools and custom technologies, and industry-specific data quality and governance services.

Business Intelligence and Reporting: The company’s information delivery services include reporting, dashboards and analytics.

Mobile, Self-Service and Visualization Technologies: enable end-users with self-service Business Intelligence and enable its consumption on mobile platforms. The company also builds next-generation reporting systems using best-in-class visualization technologies.

Enterprise Performance Management: conceptualize and deliver enterprise performance management solutions that help corporations assess and analyze their performance around key KPIs, profitability analysis and the like, as well as applications that deliver capabilities based on financial consolidation and planning.

Data Mining and Predictive Analytics: design and develop data mining models, and predictive analytics systems.

Engineering Services Capabilities

The company’s engineering services capabilities provide cutting-edge engineering solutions to support the company’s clients across the product lifecycle of their offerings, from product conception and creation to sustenance and end-of-life management. This practice features deep core and emerging engineering skills, and strong ecosystem partnerships, along with manufacturing and supply chain expertise that ranges from embedded firmware to composite material design. The company’s offerings enable clients to reduce time from concept to market, redesign products for new demands, and value-engineer for emerging markets. This is augmented by the company’s investments in emerging technologies, which help clients gain from new business opportunities, such as the IoT and Software Defined Networking.

The company delivers excellence to Fortune Global 500 clients across multiple industries, utilizing the company’s Global Delivery Model to design, build, execute and manage complex projects requiring the integration of engineering services with IT and BPM. The company’s offerings include:

Mechanical products and systems, including the design and rendering of automotive, aircraft and industrial subsystems such as lightweight composite aero-structures, and design optimization leveraging knowledge-based engineering.

Communications engineering, including media services, such as interactive TV solutions, large-scale network engineering, and enabling enterprise collaboration.

Electronic products and systems, ranging from new product development of home security and automation solutions and wearable medical devices to high-end advanced driver assistance systems (ADAS) connected car solutions.

Software Product Development Services incorporating new technologies that enable clients across multiple industries to further differentiate their offerings.

Product Lifecycle Management, including implementation, systems integration and solution development.

The company’s acquisition of Kaleidoscope Innovation, a full-spectrum product design, development and insights firm innovating across medical, consumer and industrial markets, bolsters the company’s capabilities in the design of smart products. This acquisition has demonstrated Infosys’ commitment to innovate for its clients and make meaningful impact on human lives through a combination of cutting-edge technologies. This collaboration further aims to revolutionize patient care, treatment, diagnostics and consumer health, across the world.

Cloud and Infrastructure Management Capabilities

The company’s Cloud and Infrastructure services aim to be the most innovative service provider in the cloud and infrastructure services space. The company’s offerings are aimed at helping client organizations simplify and evolve their IT infrastructure for a digital future.

Increasingly, clients are migrating workloads to a hybrid environment, by benchmarking their internal IT infrastructure services on the basis of performance, cost, agility and reliability vis-à-vis private and public Cloud infrastructure. Infosys is poised to cater to this trend through the company’s unique and comprehensive suite of solutions and methodologies based on ‘hybrid IT management’ and ‘workload migration to Cloud’.

At the same time, the company’s industrialized service delivery and unified hybrid IT management approach deliver a simplified and responsive IT environment using the latest developments in automation, Cloud, analytics and mobility. With the company’s automation assets, analytics-driven operations, and rapid environment deployment solutions, the company has been able to reduce manual effort, improve asset utilization, and accelerate time-to-market.

Infosys has also made large investments to create comprehensive platforms and solutions aimed at addressing hybrid IT management and the industrialization of services. The platforms include:

Infosys Poly Cloud Platform: The Infosys Polycloud Platform, which enables enterprises to build vendor-agnostic solutions across cloud providers without worrying about getting locked in, while providing the flexibility to port from one provider to another. The Infosys Polycloud platform comprises the Smart Catalog, Telemetry Hub and an overall governance and security framework providing a seamless experience for multiple personas.

Infosys Automation Suite: Along with the company’s IT operations analytics solution, this suite reduces manual effort significantly through process standardization, predictive analytics and workflow automation.

The company’s acquisition of GuideVision, one of the largest ServiceNow Elite Partners in Europe, is an award winning enterprise service management consultancy specializing in offering strategic advisory, consulting, implementations, training and support on the ServiceNow platform. Through this acquisition, Infosys has further enhanced its digital capabilities, strengthened Infosys Cobalt portfolio of cloud services and has reaffirmed commitment to the growing ServiceNow ecosystem. GuideVision brings to Infosys, end-to-end offerings, including SnowMirror - a proprietary smart data replication tool for ServiceNow.

Infosys Cobalt

Infosys Cobalt is a set of services, solutions, and platforms that acts as a force multiplier for cloud-powered enterprise transformation. Infosys Cobalt helps businesses redesign the enterprise, from the core, and also build new cloud-first capabilities to create seamless experiences in public, private and hybrid cloud, across PaaS, SaaS, and IaaS landscapes. With Infosys Cobalt’s community leverage, enterprises can rapidly launch solutions and create business models to meet changing market needs while complying with the most stringent global, regional and industry regulatory and security standards.

Expand innovation with the cloud community and cloud assets - Enterprises can leverage the full potential of the cloud ecosystem and Infosys Cobalt’s thriving community of business and technology innovators to drive increased business value. Working grassroots up and extending seamlessly to partner with clients, the cloud community provides access to a catalog of assets to help businesses leverage the potential of the cloud ecosystem. The Infosys Cobalt cloud community, over time, has expanded to include start-ups, partners, academia, gig workers and citizen cloud developers.

Drive business outcomes with industry cloud solution blueprints and Infosys Cobalt Labs - With Infosys Cobalt, enterprises can have ready access to a growing portfolio of cloud-first solution blueprints. Infosys Enterprise Service Management Cafe, for example, is an AI-powered solution built over the ServiceNow cloud platform, that delivers ready-to-launch applications. With Infosys Cobalt Labs, at Infosys global digital centers, businesses can also co-create new solutions and accelerate speed to market. More broadly, Infosys Cobalt Labs works with the Infosys partner ecosystem to pre-configure partnerships to prototype industry solutions as well.

Secure the globally dispersed enterprise – With Infosys Cobalt, regulatory and security compliance, along with technical and financial governance comes baked into every solution delivered. Enterprises count on Infosys Cobalt to securely access cloud capabilities and innovations from various partners with the assurance of the Infosys single-point accountability for secure outcomes.

Applied AI and Automation Capabilities

Infosys Applied AI helps enterprises adopt a comprehensive approach and roadmap to scaling enterprise-grade AI for their businesses. Infosys Applied AI converges the power of AI, analytics and cloud to deliver new business solutions and perceptive experiences. The integrated offering will also future-proof and efficiently scale AI investments enterprise-wide while managing the risks. With Infosys Applied AI, businesses can readily access, deploy and contextualize services from the Applied AI cloud.

Infosys is taking the AI-first approach to its own transformation. The company is bringing the power of AI, analytics, and cloud to accelerate the company’s own enterprise transformation, even as the company build incremental value from micro-changes, to improve client service, reimagine business processes, and boost productivity. Nearly 50,000 reusable intelligent services, applied in over 25,000 instances, are amplifying the company’s employees to boost their productivity. It is Infosys Topaz – the company’s AI-first services using generative AI – that’s making it all possible. Both for the company and its clients. 12,000+ AI use cases and 150+ pre-trained AI models delivered by AI-first specialists and data strategists are accelerating business value for enterprises the world over. All this, while ensuring uncompromising ethics, trust, privacy and compliance, and security of data and AI.

This offering will serve businesses, across industries, in building resilience into their operating model and uncovering smart innovations that deliver renewed and intuitive customer experiences for the next normal.

Discover ready-to-deploy solutions across the value chain - Working with Infosys Applied AI, companies can discover ways for AI to make an impact across the enterprise. A growing portfolio of ready-to-use Infosys AI solutions can be quickly adapted to their specific business needs. For example, an American bank used one of these solutions to create an NLP-based expense claims management mobile app. Infosys Applied AI also helps enterprises uncover actionable insights from their data estates, open-source data, and curated data exchanges on the cloud to build new AI models and use cases. With Infosys Applied AI, businesses can create custom solutions in the AI living labs, orchestrating offerings from startups and the Infosys partner ecosystem comprising over 30 leading providers of intelligent automation, AI solutions, data solutions, and enterprise security.

Future-proof and efficiently scale AI enterprise-wide- With Infosys Applied AI, enterprises can build their AI cloud, access open source AI software as a service on their hybrid cloud infrastructure, and harness edge AI capabilities. This can work in tandem with any hyperscale cloud provider's services providing more choices and future-proofing investments. For example, a leading communication services provider created a machine learning workbench for data engineers to collaborate, deliver, and industrialize a catalog of real-time enterprise-wide business solutions. Enterprises can also take advantage of a range of cognitive automation services and platforms to meet their needs.

Derisk AI in the enterprise to manage reputational risks - Businesses can rely on Infosys' membership in consortiums working for AI standards development. With Infosys applied AI, analytics model interpretability, bias detection, and continuous performance monitoring are built into various stages of the product lifecycle, from development to deployment and use. For example, using Infosys applied AI, a machinery manufacturer analyzed warranty claims patterns to eliminate bias, from the data set and process, before reengineering and automating the claims approval process.

Infosys Center for Emerging Technology Solutions

The Infosys Center for Emerging Technology Solutions (iCETS) is the emerging technology solution incubation partner for Infosys’ clients and units. iCETS provides next-generation platforms and innovation-as-a-service to futureproof enterprise businesses. The focus is on incubating New Emerging eXploratory Technology (NEXT) solutions for the company’s clients orchestrated by Infosys Living Labs.

iCETS enables enterprises to realize their Live Enterprise vision by developing and deploying next-generation offerings – such as LEAP, which has a platform-centric approach for services that makes application management agile, intelligent, integrated and business-aligned. As a leader in data privacy, Infosys Enterprise Data Privacy Suite (iEDPS), assists organizations in tackling the complexity and data privacy responsibilities of organizations to achieve both compliance and business productivity objectives. In order to address the increased cybersecurity threats for the company’s clients’ businesses the company has built CyberNext, a holistic security-as-a-service platform. Through Infosys Cortex, an AI-driven, cloud-first customer engagement platform, the company transformdd digital customer service through purposeful communication and smart decision-making capabilities. Most of the company’s platforms are designed to be platform-a-a-service offerings with IP / patent-led differentiation. These platforms have been able to bring in differentiated services while accelerating innovations for the company’s clients.

Infosys Living Labs brings the company’s entire innovation ecosystem to help clients meet their innovation-at-scale needs – on multiple dimensions. Here the company proactively monitor and publish Trend Trees of Horizon 3 technologies and business trends. Assist the company’s clients to foresee disruptions with Listening-Post-as-a-Service (LPaaS). Jointly working with the company’s clients, the company enables rapid prototyping, incubating and piloting innovative solutions. The company recently launched Infosys Metaverse Foundry, an integral part of Infosys Living Labs that is driving the digital innovation agenda for enterprises racing to adapt and execute strategies for virtual-physical interconnections. It helps enterprises navigate the metaverse by partnering with them through the Discover-Create-Scale cycle.

The company also instills a culture of innovation with the company’s Be The Navigator program across large teams by providing shared innovation infrastructure for collaborative innovation and ensuring a seamless transition from proof of concept to large-scale implementations with the company’s global innovation hubs. The company’s evolving partner ecosystem, including startups, universities and hyperscalers, plays a critical role in the increased velocity of ideas and solutions for the company’s clients.

Infosys Innovation Network (IIN) is a well-orchestrated partnership between select startups, universities, and Infosys to incubate and bring the best of emerging tech innovations from across the globe to the company’s clients. The IIN program aims to create lighthouse wins for clients to experiment and implement the art-of-the-possible leveraging the company’s global innovation ecosystem. Infosys de-risks client adoption of technology innovations and solutions by carefully curating these startups, finding the right fit and implementing early pilots. Infosys has also established partnerships with key client Corporate Venture Capital firms to bring their portfolio startups on to Infosys’ network. ICETS has supported over 100 innovation programs for clients like, American telecom companies, large banking institutions, European national postal service, and more, by bringing together Infosys platforms, innovations, and networks. The company acts as the contextualizer, crucible and orchestrator to the company’s clients driving next-generation innovations.

Business Process Management Capabilities

As part of the company’s strategy, Infosys BPO has been renamed as Infosys BPM during 2018. This change in name is a true reflection of the paradigm shift in the nature of services that the company offers and signifies the company’s intention of ‘reimagining business processes’. Through the company’s integrated ‘business domain people + software + empathy = humanware with ignited minds’ approach, the company continues to co-create business value for the company’s clients, by reshaping stakeholder experience.

The company’s BPM service offers services to operate, optimize and transform business processes. Infosys BPM enables clients to outsource several critical business processes that relate to specific industry verticals and functional horizontals, including digital business services, customer service, finance and accounting, human resource management, legal process management, supply chain operations, sourcing, procurement, and operational analytics.

The company’s intention is to meet its client’s business metrics by driving business value through process digitization, data driven decision making, automation, AI and vertical platforms, deep domain business expertise and enhanced visualization across the operations value chain. The company is constantly working towards shaping ourselves as ‘advisors and practitioner consultants’ for the company’s clients by enhancing the business efficiency, effectiveness and experience.

The company’s majority shareholding in Stater N.V has brought deep European mortgage expertise and a robust digital platform to drive superior customer experience. Infosys is driving the digital transformation roadmap of Stater with accelerators, such as dynamic workflow, API layers, RPA and analytics.

The company’s collaboration with Hitachi, Ltd., Panasonic Corporation and Pasona Inc. brings its global expertise in procurement processes, consulting, analytics and digital technologies, such as AI and RPA for the local and global needs of Japanese corporations. Combined with Hitachi and Panasonic’s knowledge of their procurement functions and local teams, and Pasona’s human capital and BPM networks in Japan, the entity provides differentiated, end-to-end, efficient and high value procurement capabilities to corporations.

Products & Platforms

EdgeVerve

EdgeVerve Systems Limited, a wholly owned subsidiary of Infosys, develops innovative software products and offers them on premise and on the cloud. The company’s products help businesses develop deeper connections with stakeholders, power continuous innovation and accelerate growth in the digital world. The company powers its clients’ growth in rapidly evolving areas like banking, distributive trade, credit servicing, customer service and enterprise buying. EdgeVerve products and platforms are used by global corporations across industries, such as financial services, insurance, retail and CPG, life sciences, manufacturing and telecom. The company’s solutions are available in two broad categories – Edge suite and Finacle.

Infosys Edge

Edge suite includes – AssistEdge, CollectEdge, TradeEdge and ProcureEdge. The solutions focus on realizing business outcomes for clients by driving revenue growth, cost effectiveness and profitability. AssistEdge is an award winning, proven and scalable platform that helps enterprises in service modernization through automation. It handles all aspects of automation – from end-to-end to assisted, and helps enterprises reduce operational costs and increase reliability of processes. CollectEdge is an AI powered product designed to help lending organizations reduce delinquency rates, boost recoveries, improve operational efficiencies and enhance customer experience. TradeEdge helps global companies, reach millions of new consumers and increase revenues while reducing non-productive inventory. ProcureEdge helps global organizations to continuously discover and realize value across their Source-to-Pay (S2P) cycle through automation.

Finacle

Finacle is an industry-leading universal banking solution suite. It addresses core banking, online banking, mobile banking, payments, treasury, origination, liquidity management, Islamic banking, wealth management, analytics and blockchain-based needs of financial institutions worldwide.

McCamish

Infosys McCamish offers products and services in Individual Life Insurance and Annuities, Employer sponsored Benefits and Retirements and Producer Management. In addition to providing the VPAS Platform in License, and SaaS engagements, Infosys McCamish also provides end to end BPM Policy administration services on the VPAS Platform which provides BPM and SaaS-BPM hybrid engagement options. The VPAS platform is a comprehensive software suite that provides rich functional depth for servicing all types of insurance and annuity products across the industry value chain on a single platform. The fully digital platform includes both Customer (policy holder) and Agent portals and API integration with smart devices and IoT components, such as smart video and chat bots. The digital platform minimizes human touch points and provides robotic process automations with Straight Through Processing built directly into the platform. Depending on the type of engagement, Infosys McCamish can leverage one or more of its engineering accelerators, such as the time-tested McCAP (Conversion Accelerator Platform).

Panaya

Panaya, an Infosys company, is a SaaS change automation solution that reduces the time, cost and risk required to deliver changes to ERP applications like SAP, Oracle EBS and Salesforce.com changes. Powered by big data analytics and aggregating since 2008, Panaya Release Dynamix Suite delivers real time insights that help organizations determine dependencies, accelerated testing and ensure business continuity. It continues to drive innovation by enabling the continuous delivery of business-driven changes to systems of differentiation. Panaya’s customer base spans over 1600 enterprises worldwide, including over a third of the Fortune 500 companies across various markets, including utilities, oil and gas, automotive, manufacturing, pharmaceuticals, infrastructure and services.

Infosys Equinox

Infosys Equinox is a human-centric digital commerce and marketing platform that provides rich, hyper-personalized experiences across any channel and touchpoint to customers. Built on the future-ready MACH-X architecture, the platform delivers the right balance between agility and adaptability for enterprises. Backed by the technology and industry capabilities and partner ecosystem of Infosys, this can be the only digital commerce platform that the company’s clients will ever need.

Infosys Helix

Infosys Helix is a Platform-Powered, AI-First, People-Centric suite that allows healthcare data to be analyzed, customized and democratized for different users in the ecosystem such as payers, providers, members and governments. The suite offers three platforms - Provider Lifecycle Management Platform, Payer On Cloud Platform and Payer B2B Platform.

Clients

The company markets its services to enterprises throughout the globe. The company has a strong market presence in North America, Europe and the Asia Pacific.

The company’s revenues experience seasonality across certain quarters based on the billable effort that varies across quarters due to differences in the number of working days, number of holidays and variation in the amount of client spending across quarters.

Sales and Marketing

The company has organized its sales and marketing functions into teams, across 56 countries around the world, focusing on delivering digital solutions for specific industries and geographies. The company’s depth of geographic reach and industry knowledge allow the company to leverage global expertise tailored locally to serve every client's needs. The company’s strategy focuses on articulating and demonstrating how the company help enterprises navigate their next and become cloud-first, AI-first, live enterprise.

The company’s brand is nurtured by over 340,000 of the company’s purpose-driven people seeking to amplify human potential and create the next opportunity for people, businesses, and communities. The company does it by enabling enterprises with an AI-powered core. The company also empowers the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. The company’s Always-on Learning foundation drives their continuous improvement through building and transferring digital skills, expertise and ideas from the company’s innovation ecosystem. The company’s localization investments in talent and digital centers help accelerate the business transformation agenda.

Intellectual Property

‘Infosys’ is a registered trademark of Infosys Limited in countries, including the United States, India, the United Kingdom, and Australia.

As of March 31, 2023, the company had 735 pending or registered patents in India, EU, the U.S., and other key jurisdictions. Infosys and its subsidiaries also have over 840 trademarks pending or registered across classes identified for various goods and services across 51 countries. The company has obtained registration of the company’s key brand ‘INFOSYS’ as a trademark in both India and in the United States.

Effect of Government Regulation on Business

Regulation of the company’s business by the Indian government affects the company in several ways. The company benefits from certain tax incentives promulgated by the Government of India, including the export of services from SEZs. As a result of such incentive, the company’s operations have been subject to relatively lower Indian tax liabilities.

The company has also benefited from the liberalization and deregulation of the Indian economy by the successive Indian governments since 1991. However, there are restrictive Indian laws and regulations that affect the company’s business, including regulations that require the company to obtain approval from the RBI and / or the Ministry of Finance of the Government of India in certain cases, to acquire companies incorporated outside India and regulations that require the company, subject to some exceptions, to obtain approval from relevant government authorities in India in order to raise capital outside India. The conversion of the company’s equity shares into ADSs is governed by guidelines issued by the RBI.

Research and Development

The company’s research and development expenses were $129 million for fiscal 2023.

History

The company was founded in 1981. It was incorporated in 1981 in Maharashtra, India under the Indian Companies Act, 1956. The company was formerly known as Infosys Consultants Private Limited and changed its name to Infosys Technologies Private Limited in 1992 and then to Infosys Technologies Limited in 1992. Further, the company changed its name to Infosys Limited in 2011.

Country
Founded:
1981
IPO Date:
02/08/1995
ISIN Number:
I_INE009A01021

Contact Details

Address:
Plot No. 44/97 A, 3rd cross, Electronic City, Hosur Road, Bengaluru, Karnataka, 560100, India
Phone Number
91 80 2852 0261

Key Executives

CEO:
Parekh, Salil
CFO
Roy, Nilanjan
COO:
Data Unavailable